Prime's Help Centre

Do products come with packaging?

Yes, in fact all products listed are brand new and come with full packaging unless stated.
Why is everything so cheap?

All our products are affordably priced because we believe everyone should have access to their favourite items without financial strain. We understand the lasting impact of COVID-19 and the rising cost of living, and we're committed to making sure no one is left out.
Are the quality of the products good?

We offer the best quality 1:1 replicas, crafted to closely match the original in look, feel, and durability. Our goal is to provide top-tier products at affordable prices, so you get premium style without the premium price tag. Please note: Our items are not official authentic branded products — they are high-quality pieces inspired by popular designer styles.
What will happen after I've made a successful order?

Once your order is successfully placed, you'll receive an email confirmation along with your receipt. We’ll then begin processing your order, which typically takes 3–5 working days. After dispatch, delivery to your doorstep usually takes between 7–14 working days days."